Simplify Operations. Strengthen Relationships. Scale with DigitalX.

At JCS Partners DigitalX, we help small businesses and entrepreneurs manage their digital frontlines — from social media management to customer service and complaints handling. Our plug-and-play systems keep your customers connected, supported, and satisfied while you focus on growth.

Our Services

OUR MONTHLY PACKAGES ARE UP TO 28% CHEAPER THAN WEEKLY RATES - SAVING YOU BETWEEN 16% AND 28% WHEN YOU COMMIT MONTHLY, MAKING THEM THE MOST COST-EFFECTIVE WAY TO ENJOY CONSISTENT DIGITAL SUPPORT.

SERVICE 1: SOCIAL MEDIA MANAGEMENT

We manage Instagram, Facebook & LinkedIn with tailored posts, authentic engagement, and weekly performance reporting.

PACKAGES

Basic:

INTERNATIONAL: $75 / week (or $275 / month, discounted from $300)

SOUTH AFRICA: R750 / week (or R2 500 / month, discounted from R3 000)

• 3 posts/week across 3 platforms

• 10 authentic responses per post per platform

• Weekly performance report

Standard:

INTERNATIONAL: $200 / week (or $750 / month, discounted from $800)

SOUTH AFRICA: R2 000 / week (or R6 500 / month, discounted from R8 000)

• 9 posts/week

• 20 authentic responses per post per platform

• Content calendar & weekly report

Premium:

INTERNATIONAL: $300 / week (or $1,000 / month, discounted from $1,200)

SOUTH AFRICA: R3 000 / week (or R10 000 / month, discounted from R12 000)

• 15 posts/week

• Full inbox management (DMs + comments)

• 30+ authentic responses per post per platform

• Monthly analytics report & growth plan

Add-ons

• Custom post design (9 designs) → $90

• New account setup (3 platforms + 9 designs) → $200

SERVICE 2: CUSTOMER SUPPORT (WHATSAPP & EMAIL)

We handle digital customer conversations via WhatsApp and email with care and efficiency.

PACKAGES

Basic:

INTERNATIONAL: $75 / week (or $275 / month, discounted from $300)

SOUTH AFRICA: R750 / week (or R2 500 / month, discounted from R3 000)

• 1-hour daily coverage

• WhatsApp or email support

• Weekly chat report

Standard:

INTERNATIONAL: $200 / week (or $750 / month, discounted from $800)

SOUTH AFRICA: R2 000 / week (or R6 500 / month, discounted from R8 000)

• 2-hour daily coverage

• WhatsApp automation setup

• Customer follow-ups

• Weekly trend report

Premium:

INTERNATIONAL: $300 / week (or $1,000 / month, discounted from $1,200)

SOUTH AFRICA: R3 000 / week (or R10 000 / month, discounted from R12 000)

• 4-hour daily coverage

• Full WhatsApp + email inbox management

• Escalation handling & customer insights

SERVICE 3: COMPLAINTS HANDLING & RETENTION

We protect your brand by resolving customer issues professionally and recovering at-risk clients.

PACKAGES

Basic:

INTERNATIONAL: $75 / week (or $275 / month, discounted from $300)

SOUTH AFRICA: R750 / week (or R2 500 / month, discounted from R3 000)

• Handle up to 5 complaints/week

• Resolution tracking & updates

• Weekly summary

Standard:

INTERNATIONAL: $200 / week (or $750 / month, discounted from $800)

SOUTH AFRICA: R2 000 / week (or R6 500 / month, discounted from R8 000)

• Handle up to 20 complaints/week

• Complaint-to-retention scripts

• Recovery report

Premium:

INTERNATIONAL: $300 / week (or $1,000 / month, discounted from $1,200)

SOUTH AFRICA: R3 000 / week (or R10 000 / month, discounted from R12 000)

• Unlimited complaints handled

• Full tracking & monthly strategy report

DOWNLOAD OUR BUSINESS PROFILE

Download 'JCS DigitalX Business Profile' 4.24 MB

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